High memory usage when displaying PowerPoints

Modified on: Fri, 9 Feb, 2018 at 3:14 PM

There is a known issue with the video card drivers for AMD/ATI Radeon video cards that causes high memory usage when going live to a PowerPoint in EasyWorship when all four margins are set within the program. 

The AMD/ATI drivers are causing this problem by injecting into EasyWorship. 

The AMD/ATI video card drivers causing the issue are: atiumdva.dll and atiumdva.cap

To fix this issue, you need to rename those two driver files. They are located in the path: C:\Windows\SysWOW64. Follow these steps below:

  1. Open File Explorer window by holding down the Windows logo key on the bottom left of your keyboard and then pressing the E key. 
  2. Click on This PC or Computer, and then open Local Disk C:
  3. Open Windows folder, and then the SysWOW64 folder.
  4. The two files you need to rename are atiumdva.dll and atiumdva.cap. Rename them to old_atiumdva.dll and old_atiumdva.cap.

After renaming these files, re-open EasyWorship and go live to your PowerPoint file. If your margins are set, then you will no longer have the memory leak issue. 

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