Since the PowerPoint files are not fitting the screen properly, follow these steps to try to resolve the issue:


Step 1: Check DPI setting on each of your monitors and make sure they are set to 100%.


Right-click the Windows desktop, and click on Display settings.  


You will see something similar in the screenshot below:


 image


 

Make sure this slider bar is set to 100% for each monitor. 

It will default to Monitor 1 when you first open these Display settings. 

Then you will need to click on Monitor 2, and make sure that is set to 100%, and if you have a 3rd monitor, then you will do the same.


Or if Windows recently installed the Creator's update on your computer, then you will see a screen similar to this:


image


Same thing here, you will want to make sure each monitor in the drop-down menu is set to 100%. 

After changing to 100% for each monitor, go back into EasyWorship and try to go live to the PowerPoint and see if it is fitting the screen properly now. 

If not, try the next step below.



Step 2: You will need to make sure the Resolution in PowerPoint is set to use Current Resolution. 


To do this, you will need to open PowerPoint. 


    1. Navigate to the “SLIDE SHOW” tab and click “Set up Slide Show”.

How to Change Presentation Resolution in Microsoft PowerPoint 2013?


    2. In the Set Up Slide Show window, where it says Resolution, it needs to be set to Current Resolution.

image




Step 3: Override the high DPI scaling behavior


Follow the instructions below to disable DPI scaling for EasyWorship. 

  1. Close the EasyWorship program. 
  2. Right click on the EasyWorship icon on the desktop and click on Properties. 
  3. Click on the Compatibility Tab. 
  4. Click on Change settings for all users. 
  5. Click on Change high DPI settings.
  6. Check the box next to Override high DPI scaling behavior.
  7. Click OK.
  8. Click Apply then OK.
  9. Click OK.


If you are still having trouble after attempting all of the steps above, please contact our technical support team.