This behavior may be caused by having no printer set as the default printer, or Windows Data Execution Prevention is turned on for all programs. Follow the instructions below to correct this problem.

Set a default Printer:

  1. Go to Start, Control panel, Devices and Printers or Printers and Faxes

  2. Right click on the printer you wish to make the default printer and select the option to set as default

Change the Data Execution Prevention options:

  1. Right click on the Computer Icon under start.

  2. Click on properties

  3. Advanced System Settings

  4. Click Advanced

  5. Click Settings under Performance

  6. Click the Data Execution Prevention tab

  7. Make sure Turn on DEP for essential Windows programs and services only is selected

  8. Click OK